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Patient Survey Star Ratings

 

 

 

 

 

HHCAHPS (Home Health Consumer Assessment of Healthcare Providers & Systems) star ratings help you quickly and easily assess the patient experience of care information provided on Home Health Compare. You can use these ratings to more easily compare home health agencies using a 5-star scale, with more stars indicating better quality care.

To calculate the star ratings, HHCAHPS Survey information from one home health agency is compared to that from others. More stars indicate better quality care than fewer stars

See why Three Rivers is so proud of the care we provide.

https://www.medicare.gov/homehealthcompare/search.html

 

Home Is a Better Bet Than Hospitals for Achieving More PA Poststroke

There’s no place like home for engaging in the levels of physical activity (PA) that can aid in recovery poststroke—at least compared with the current hospital setting—according to a small study from Australia.

For the study, researchers used accelerometers and self-reports to track the PA and sitting time of 32 participants (mean age of 68, 53% male) who had experienced a stroke, comparing data gathered during their last week in the hospital with data gathered during their first week home. Participants were also assessed in a number of areas during their final week in the hospital, including physical function, functional independence, pain, anxiety, and depression.

The researchers were interested in finding out if an individual’s environment plays a role in PA poststroke—something they describe as “pivotal” to recovery—and whether other factors, such as depression, have an effect on any changes in PA levels. Results were e-published ahead of print in the Archives of Physical Medicine and Rehabilitation (abstract only available for free).

They found that environment does seem to make a difference—and a fairly big one at that. While the amount of time spent awake didn’t change much from hospital to home (13.1 hours a day in the hospital vs 13.5 hours per day at home), the amount of PA achieved—and time spent in sedentary behaviors—varied significantly. Participants sat for an average of 45 fewer minutes a day at home than they did in their last week in the hospital, were upright for 45 more minutes a day, spent 12 more minutes a day walking, and completed an average of 724 additional daily steps.

The results were similar when adjusted for demographic variables and didn’t seem to be significantly affected by any of the secondary factors assessed in the hospital, save one—depression, which when present was associated with no gains in PA at home.

The researchers don’t pin the improvement to any single factor but speculate that “the home environment may provide greater opportunity for activities of daily living such as cooking, cleaning, social and community activities, and there may be fewer external restrictions such as hospital routines and safety concerns around mobilization.”

Authors of the study also believe the gap between home and hospital PA poststroke could be closed if hospitals were to take more cues from the home environment.

“Physically, cognitively, and socially enriched stroke rehabilitation environments appear to increase activity by 20%,” they write. “Wards [that] include communal areas to promote more time spent upright, and the need to transport patients further for personal care may create opportunities for activity. The low activity levels in [the] hospital and at home found in our study, and in prior reports…indicate that there is clearly more work to be done in promoting activity after stroke.”

Research-related stories featured in PT in Motion News are intended to highlight a topic of interest only and do not constitute an endorsement by APTA. For synthesized research and evidence-based practice information, visit the association’s PTNow website.

 

The original article can be found here.

Release of the Georgia Consumer Protection Guide for Older Adults

Georgia Attorney General Chris Carr has released a new resource for older Georgians.

On Tuesday, Carr announced the release of the Georgia Consumer Protection Guide for Older Adults.

The release of the free guide coincides with Governor Deal’s proclamation that May is Older Americans Month in Georgia.

“Supporting and protecting our aging community is an essential part of our consumer protection mission,” said Attorney General Chris Carr. “We created this comprehensive guide to empower our older adults, their families and caregivers with information to make wise decisions about their money, safety and well-being.”

Older adults are often targeted by scammers who view them as particularly vulnerable to fraudulent and deceptive schemes. They also face unique challenges that come with aging, which are often difficult to navigate.

The Georgia Consumer Protection Guide for Older Adults includes an array of topics of importance to seniors, including scams, identity theft, credit and debt, reverse mortgages, charitable giving, home repairs, funerals, advance directives, long-term care, elder abuse and more.

The guide will be distributed throughout the state.

Consumers can download the free guide here.

Contact Us



Testimonial

  • Glenda provided excellent service!
  • Excellent care.
  •  They were very nice and courteous.
  •  Dee & Crystal are very caring & provided excellent service - GREAT caregivers!
  •  Extremely professional, very personable, caring therapists.
  •  We were very satisfied with the care we got! She did everything she could to help us.
  •  Everyone treated me like I was family.
  •  The care was great, especially from Jon.
  •  Everyone was so kind and sweet to me and my family.
  •  Excellent
  •  Especially the physical therapist (Shane ) Excellent!
  •  We are extremely happy and totally satisfied!!!!!
  •  I feel this agency is the best. The girls always help me.
  •  Everyone was super nice - well over & beyond to help me - appreciate so much. Loved them all.
  •  Great nurses - Jeff the therapist was great!
  •  Three Rivers Home Health - "So Great".
  •  Very professional.
  •  The staff was a tremendous help to me over the past 2+ years helping me and me learning from them how to manage my husband's care
  • Tammy the PT went above and beyond her job to help.
  •  The nurses are very good and polite.
  •  Petty Good
  •  Wonderful nurses and therapist. Always very caring
  •  Good group of people - very helpful.
  •  Ashley is the best!
  •  Very efficient nice & caring therapist thoughtful nurses 10+
  •  I am well pleased with the service I received. The therapists were great & very knowledgeable.
  • Susan, Ms. Baker, Kristie, & Renae are the best ever! They do their job, with love, kindness, respect, and patience! Thankful.
  •  The office staff and the nurses are awesome! A special thanks to one nurse in particular , Donna, she is so good.
  •  Ms. Jenny, Ms. Angie and the entire staff at Three Rivers are providing the "Best" health care services to our family!
  •  Excellent service.
  •  Everything was very good. Thank you.
  •  Good people.
  •  I used this agency before and was very pleased with my nurse & therapist. I would use your agency again.
  •  Outstanding care was provided by both the nurses and physical therapist.
  •  Good Job.
  •  Real pleased. You have real nice people.
  •  Very Good.
  •  Nice and good.
  •  Nice caring people!
  •  Great people.
  •  All of the agency  was very nice to me. They have help me with my problems.
  •  Beverly and her staff are wonderful care givers. Always respectful and compassionate.
  •  It was the best care a person could get to be home. God bless all the care-takers.
  •  Excellent, Courteous, Prompt, friendly & gentle.
  •  The nurse and PT were very nice and concerned about my health.
  •  Excellent!
  •  Three Rivers has a great staff of people working for them. Especially the ones who saw about me.
  •  Can't say enough good about this agency. Great service, Excellent personalities. All encouraged & made me want to do all I could.
  •  The agency is very good & respectful.
  •  Personnel were very responsive to my needs and very understanding of my situation.
  •  They made O.T. and P.T. fun!
  •  They are the best.
  •  I am very pleased with my agency. They all was very nice and we got along fine, I think, I just love them all.
  •  Well -trained crew gave me the very best care.
  •  I would like to say Shawn and the therapy staff is awesome! Yvonne, Tammy, Kenny and the Nurses, Georgia
  •  Very good service was received from this group
  •  100% satisfied
  •  My therapist, Joel, was very professional and his therapy was very thorough. He was glad to answer any of my questions.
  •  I could not have gotten any better care. Thank ya'll for taking care of me.
  •  Love them all.
  •  The nurse was super nice and the rest of the people were super nice.
  •  Excellent care and concern - staff very knowledge & courteous. Very professional! Thank you for your staff!
  •  I thank ya'll so much, they were a big help.
  •  Excellent home health agency.
  •  If I ever need this agency again, I would request Tammy as therapist she did an excellent job.
  •  My child does not take to just anyone that she has not met before, they sent the right one! She worked so good with her.
  •  The care I got was outstanding.
  •  Dependable.
  •  The people that worked with me were wonderful.
  •  Everyone was very satisfying & caring -
  •  They were very helpful to my situation, and had took interest by being good listeners.
  •  I was happy with the care I received. The PT was especially helpful.
  •  Excellent care from the nurse & PT was awesome.
  •  They all seemed to enjoy their job. All smiles.
  •  I would highly recommend them to whomever would need their care.
  •  Excellent 
  •  All the ones that came were very professional and thorough in the work and action! Thank you!
  •  Very good service. All the therapist & nurse were very courteous and did very good job with my care & rehab.
  •  Very good!
  •  Thanks for your service.
  •  The occupational therapists, Michelle & Deborah were great. So was Cris the phyical therapist.
  •  Well trained, helpful.



Testimonials

  • Glenda provided excellent service!
  • Excellent care.
  •  They were very nice and courteous.
  •  Dee & Crystal are very caring & provided excellent service - GREAT caregivers!
  •  Extremely professional, very personable, caring therapists.
  •  We were very satisfied with the care we got! She did everything she could to help us.
  •  Everyone treated me like I was family.
  •  The care was great, especially from Jon.
  •  Everyone was so kind and sweet to me and my family.
  •  Excellent
  •  Especially the physical therapist (Shane ) Excellent!
  •  We are extremely happy and totally satisfied!!!!!
  •  I feel this agency is the best. The girls always help me.
  •  Everyone was super nice - well over & beyond to help me - appreciate so much. Loved them all.
  •  Great nurses - Jeff the therapist was great!
  •  Three Rivers Home Health - "So Great".
  •  Very professional.
  •  The staff was a tremendous help to me over the past 2+ years helping me and me learning from them how to manage my husband's care
  • Tammy the PT went above and beyond her job to help.
  •  The nurses are very good and polite.
  •  Petty Good
  •  Wonderful nurses and therapist. Always very caring
  •  Good group of people - very helpful.
  •  Ashley is the best!
  •  Very efficient nice & caring therapist thoughtful nurses 10+
  •  I am well pleased with the service I received. The therapists were great & very knowledgeable.
  • Susan, Ms. Baker, Kristie, & Renae are the best ever! They do their job, with love, kindness, respect, and patience! Thankful.
  •  The office staff and the nurses are awesome! A special thanks to one nurse in particular , Donna, she is so good.
  •  Ms. Jenny, Ms. Angie and the entire staff at Three Rivers are providing the "Best" health care services to our family!
  •  Excellent service.
  •  Everything was very good. Thank you.
  •  Good people.
  •  I used this agency before and was very pleased with my nurse & therapist. I would use your agency again.
  •  Outstanding care was provided by both the nurses and physical therapist.
  •  Good Job.
  •  Real pleased. You have real nice people.
  •  Very Good.
  •  Nice and good.
  •  Nice caring people!
  •  Great people.
  •  All of the agency  was very nice to me. They have help me with my problems.
  •  Beverly and her staff are wonderful care givers. Always respectful and compassionate.
  •  It was the best care a person could get to be home. God bless all the care-takers.
  •  Excellent, Courteous, Prompt, friendly & gentle.
  •  The nurse and PT were very nice and concerned about my health.
  •  Excellent!
  •  Three Rivers has a great staff of people working for them. Especially the ones who saw about me.
  •  Can't say enough good about this agency. Great service, Excellent personalities. All encouraged & made me want to do all I could.
  •  The agency is very good & respectful.
  •  Personnel were very responsive to my needs and very understanding of my situation.
  •  They made O.T. and P.T. fun!
  •  They are the best.
  •  I am very pleased with my agency. They all was very nice and we got along fine, I think, I just love them all.
  •  Well -trained crew gave me the very best care.
  •  I would like to say Shawn and the therapy staff is awesome! Yvonne, Tammy, Kenny and the Nurses, Georgia
  •  Very good service was received from this group
  •  100% satisfied
  •  My therapist, Joel, was very professional and his therapy was very thorough. He was glad to answer any of my questions.
  •  I could not have gotten any better care. Thank ya'll for taking care of me.
  •  Love them all.
  •  The nurse was super nice and the rest of the people were super nice.
  •  Excellent care and concern - staff very knowledge & courteous. Very professional! Thank you for your staff!
  •  I thank ya'll so much, they were a big help.
  •  Excellent home health agency.
  •  If I ever need this agency again, I would request Tammy as therapist she did an excellent job.
  •  My child does not take to just anyone that she has not met before, they sent the right one! She worked so good with her.
  •  The care I got was outstanding.
  •  Dependable.
  •  The people that worked with me were wonderful.
  •  Everyone was very satisfying & caring -
  •  They were very helpful to my situation, and had took interest by being good listeners.
  •  I was happy with the care I received. The PT was especially helpful.
  •  Excellent care from the nurse & PT was awesome.
  •  They all seemed to enjoy their job. All smiles.
  •  I would highly recommend them to whomever would need their care.
  •  Excellent 
  •  All the ones that came were very professional and thorough in the work and action! Thank you!
  •  Very good service. All the therapist & nurse were very courteous and did very good job with my care & rehab.
  •  Very good!
  •  Thanks for your service.
  •  The occupational therapists, Michelle & Deborah were great. So was Cris the phyical therapist.
  •  Well trained, helpful.



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