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Patient Survey Star Ratings

 

 

 

 

 

HHCAHPS (Home Health Consumer Assessment of Healthcare Providers & Systems) star ratings help you quickly and easily assess the patient experience of care information provided on Home Health Compare. You can use these ratings to more easily compare home health agencies using a 5-star scale, with more stars indicating better quality care.

To calculate the star ratings, HHCAHPS Survey information from one home health agency is compared to that from others. More stars indicate better quality care than fewer stars

See why Three Rivers is so proud of the care we provide.

https://www.medicare.gov/homehealthcompare/search.html

 

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Testimonial

  • Very good care.
  • Friendly and courteous and made feel like you were their friend.
  • The care was very good.
  • They were friendly and on time & I would recommend them to anyone.
  • It was excellent!
  • The nurses: Lindsay, Sonya, and Donna were outstanding and very caring. Jason was second to none as my physical therapist.
  • Very good. Deborah  & Renae  were great as well as Michelle  & Chris.
  • Everything was excellent.
  • I appreciate having a home health agency - like Three Rivers in our area. They were very nice and always listening to my questions.
  • Staff were very knowledgeable and excellent. Very caring.
  • Excellent Nursing & Physical Therapy - by Bruce and Georgia.
  • My therapist Cynthia is a great therapist and really motivates you!
  • They are awesome!
  • I appreciated all they did for me.
  • I had hip replacement and what I got from Three Rivers was a nurse's visit once and physical therapy three times a week for 6 weeks.
  • My PT was the best and my wound care nurse was also the best. And I thank them very much!
  • Courteous, friendly pleasant, knowledgeable.
  • They were very kind, co-operative & efficient.
  • I have already recommended the agency to them. I received excellent care.
  • Very respectful and always courtesy.
  • They all were real nice & and concerned.
  • Keep up the good work!
  • They were great!
  • I am very appreciative for the services of Three Rivers, thank you for your care, understanding and friendship.
  • I got excellent service all the time.
  • Ms. Angie, Ms Jenny & the staff of Three Rivers are providing "outstanding service" & "superb health care"!
  • All the health agency took good care of me, I miss them so much.
  • A very caring group.
  • Very caring & helpful.
  • Everyone was very nice and caring. If I needed help again I would be sure to use your service. Thank you!
  • I just want to thank the caregivers of Three Rivers for their excellent services.
  • They have all been very helpful.
  • Libby was the best!! She went above and beyond to give the best care possible.
  • Good job!
    Very Good!!
  • Satisfied with everything.
  • I think the progression of the way a personal aid came and totally bathed me. I was in much pain & she respected that.
  • Glenda was awesome! Very thorough, caring, & knowledgeable. Outstanding!
  • Very happy with the care I received from home health.
    Excellent. Always kind and professional.
  • I had great care from everybody. Charlotte was better than I could have ever asked for.
  • While under this agency I was always treat nice.
  • Very good.
  • Everyone I dealt with was excellent.
  • I was very pleased. My provider was very knowledgeable, concerned, clear with instruction - Always pleasant.
  • They could not have been any nicer each one holds a special place in our heart. My wife used them almost a year and they are #1!
  • Very satisfied with the physical therapy I received. This agency is great They treated my husband with much respect and care.
  • The best care: Sara needs a medal - she's great! All of them were good.
    Care and therapy was excellent. The initial visit and follow-up by Wendy was greatly appreciated.
  • The care I've gotten is wonderful. Each person is so kind, friendly.
  • I feel like the care that I received was very helpful to my recovering.
  • I like Three Rivers Home Health - Macon, services very well. They were everything I needed.
  • Jen is such a wonderful person. She did everything she could to help me. When I was crying & upset she consoled me.
  • I was well pleased.
  • My answers on survey reflect how pleased I have been with services I received. The nurses who came were very personable and professional.
  • Everyone was super nice to me and the therapy I received helped me to recover nicely.
  • Jon & Shay were excellent!!
  • They were awesome!
  • Three Rivers Home Health is outstanding! If I ever have to have in-home therapy again, I want these folks.
  • Nurses and therapist were so kind & knowledgeable. Everyone was very personable also.
  • She was very good. I like her very much.
  • All the providers I dealt with were very professional care givers.
  • Very good.
  • Couldn't do it without them.
  • Everyone that came out was very nice.
  • They were really good at all times.
  • Extremely professional, courteous, thoughtful & caring.
  • Keep up the good work.
  • Very caring. Patient fell & broke hip at memory care facility & nurse called me (patient's daughter & medical POA) to check on her.
  • Excellent work!
  • They were competent, courteous, & thorough.



Testimonials

  • Very good care.
  • Friendly and courteous and made feel like you were their friend.
  • The care was very good.
  • They were friendly and on time & I would recommend them to anyone.
  • It was excellent!
  • The nurses: Lindsay, Sonya, and Donna were outstanding and very caring. Jason was second to none as my physical therapist.
  • Very good. Deborah  & Renae  were great as well as Michelle  & Chris.
  • Everything was excellent.
  • I appreciate having a home health agency - like Three Rivers in our area. They were very nice and always listening to my questions.
  • Staff were very knowledgeable and excellent. Very caring.
  • Excellent Nursing & Physical Therapy - by Bruce and Georgia.
  • My therapist Cynthia is a great therapist and really motivates you!
  • They are awesome!
  • I appreciated all they did for me.
  • I had hip replacement and what I got from Three Rivers was a nurse's visit once and physical therapy three times a week for 6 weeks.
  • My PT was the best and my wound care nurse was also the best. And I thank them very much!
  • Courteous, friendly pleasant, knowledgeable.
  • They were very kind, co-operative & efficient.
  • I have already recommended the agency to them. I received excellent care.
  • Very respectful and always courtesy.
  • They all were real nice & and concerned.
  • Keep up the good work!
  • They were great!
  • I am very appreciative for the services of Three Rivers, thank you for your care, understanding and friendship.
  • I got excellent service all the time.
  • Ms. Angie, Ms Jenny & the staff of Three Rivers are providing "outstanding service" & "superb health care"!
  • All the health agency took good care of me, I miss them so much.
  • A very caring group.
  • Very caring & helpful.
  • Everyone was very nice and caring. If I needed help again I would be sure to use your service. Thank you!
  • I just want to thank the caregivers of Three Rivers for their excellent services.
  • They have all been very helpful.
  • Libby was the best!! She went above and beyond to give the best care possible.
  • Good job!
    Very Good!!
  • Satisfied with everything.
  • I think the progression of the way a personal aid came and totally bathed me. I was in much pain & she respected that.
  • Glenda was awesome! Very thorough, caring, & knowledgeable. Outstanding!
  • Very happy with the care I received from home health.
    Excellent. Always kind and professional.
  • I had great care from everybody. Charlotte was better than I could have ever asked for.
  • While under this agency I was always treat nice.
  • Very good.
  • Everyone I dealt with was excellent.
  • I was very pleased. My provider was very knowledgeable, concerned, clear with instruction - Always pleasant.
  • They could not have been any nicer each one holds a special place in our heart. My wife used them almost a year and they are #1!
  • Very satisfied with the physical therapy I received. This agency is great They treated my husband with much respect and care.
  • The best care: Sara needs a medal - she's great! All of them were good.
    Care and therapy was excellent. The initial visit and follow-up by Wendy was greatly appreciated.
  • The care I've gotten is wonderful. Each person is so kind, friendly.
  • I feel like the care that I received was very helpful to my recovering.
  • I like Three Rivers Home Health - Macon, services very well. They were everything I needed.
  • Jen is such a wonderful person. She did everything she could to help me. When I was crying & upset she consoled me.
  • I was well pleased.
  • My answers on survey reflect how pleased I have been with services I received. The nurses who came were very personable and professional.
  • Everyone was super nice to me and the therapy I received helped me to recover nicely.
  • Jon & Shay were excellent!!
  • They were awesome!
  • Three Rivers Home Health is outstanding! If I ever have to have in-home therapy again, I want these folks.
  • Nurses and therapist were so kind & knowledgeable. Everyone was very personable also.
  • She was very good. I like her very much.
  • All the providers I dealt with were very professional care givers.
  • Very good.
  • Couldn't do it without them.
  • Everyone that came out was very nice.
  • They were really good at all times.
  • Extremely professional, courteous, thoughtful & caring.
  • Keep up the good work.
  • Very caring. Patient fell & broke hip at memory care facility & nurse called me (patient's daughter & medical POA) to check on her.
  • Excellent work!
  • They were competent, courteous, & thorough.



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