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Patient Survey Star Ratings

 

 

 

 

 

HHCAHPS (Home Health Consumer Assessment of Healthcare Providers & Systems) star ratings help you quickly and easily assess the patient experience of care information provided on Home Health Compare. You can use these ratings to more easily compare home health agencies using a 5-star scale, with more stars indicating better quality care.

To calculate the star ratings, HHCAHPS Survey information from one home health agency is compared to that from others. More stars indicate better quality care than fewer stars

See why Three Rivers is so proud of the care we provide.

https://www.medicare.gov/homehealthcompare/search.html

 

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Testimonial

  • They were all so very nice and knew what they were doing. Good people.
  • I was treated with courtesy & respect. They were all easy to talk to as well as understand.
  • Everything is taken seriously.
  • Excellent care from nurse and both P.T.'s.
  • Real good.
  • Nice and had respect for me and on time and call and let me know he was on the way.
  • A+
  • Very pleased.
  • Very courteous and excellent.
  • If I ever need the care of home health I would love to have the same workers to take care of me.
  • Always treated me with kindness and care.
  • Its wonderful. I'm very pleased.
  • Excellent!
  • All of the therapist that came to see me were great!
  • Excellent care. Friendly, polite, etc.
  • They were always concerned
  • Very satisfied, great people & very knowledgeable
  • Best people to explain how & why you need to work on recovery.
  • I would recommend it to anybody. It's the best one I've ever used.
  • Yes, the lady named Janetta that gives me my bath does the best job I have ever had. She washes between my fingers and toes.
  • Thank you for the home health care.
  • Excellent!
  • They were very prompt and kind, I could not ask for better care.
  • They are a very good they work with you when you're in pain or have doctors appointments to work around.
  • They are good to their patients
  • Keep up the good work! You were great.
  • I couldn't have had any better. They were all great!
  • The physical therapist was wonderful. I had several nurses & they were great & answered questions.
  • Excellent care from my nurse and the office.
  • Each nurse, PT, & PTA, was very nice to me.
  • Excellent!
  • Great people, great care!
  • Pleasant, friendly, knowledgeable health care providers!
  • The hospital contacted the agency, I got excellent care.
  • They were very nice and I want to thank them for what they did in helping me get through.
  • I was thoroughly satisfied thanks for your service.
  • Jason was my therapist, he was great. Would not be where I am not without his help.
  • Very satisfied. Providers always courteous and respectful.
  • Excellent care!
  • PT is great!!
  • All the home health providers were very good.
  • Everyone was very professional but at the same time acted in a family like surrounding. We were very pleased.
  • Everyone was very helpful and nice.
  • They were great especially Lisa.
  • Very good service, excellent personnel.
  • I was really please with the help I received and if I need the help again, I will certainly used this service again. Thank you!
  • My physical therapist was very knowledgeable.
  • Great!
  • Everyone was very caring.
  • This was my first time using home care. They are very caring and sweet.  I love them and thank them for all the help they provided.
  • Always professional, helpful, and courteous.
  • All personnel were very attentive and prompt. I'm very pleased with the care i received.
  • Rachel was great, we loved her and we will miss her dearly.
  • Very professional & caring.
  • Home health care was excellent!
  • Very good!!
  • Yvonne was excellent!! She is very patient and caring. We all fell in love with her. She was so very professional.
  • Cynthia has to be one of the best physical therapist out there. I would highly recommend your agency and staff to anyone.
  • I really did like all the ones came out.  Thumbs up! I miss them!
  • Thank you for helping me.
  • The greatest especially Casey, Ali, and Jenny.
  • Very much pleased with the Nurse and two Therapists.
  • Everyone was nice and kind and most of all patient.
  • They treated me like family, I truly miss my 3 Rivers nurses I think of them often daily!
  • Excellent!!
  • Everyone who came out was wonderful, caring, understanding & great!
  • Thanks!
  • The BEST possible!
  • Thumbs up!
  • I would like to say all the Three Rivers' people I know are very professional, caring people
  • The care I got from Three Rivers could not have been better.
  • Very good.
  • All the helpers were very polite. The helpers were great. I appreciate their help.
  • The therapist's have been very thorough with helping me get some use back in my arm & hand & movement in my foot and leg.
  •  All of the ones I had were very nice, and I was thankful for all four of them.
  • This was the first time ever using an Home Health Agency. It was a great experience. I would use this agency again. Loved my therapist.
  • They were so nice kind lovely every way. I will contact you when needed. Thanks, for you are a blessing to everyone in need.
  • Very good nurses.
  • Very prompt and respectful.
  • They are good and they help me.
  • Excellent nursing staff-We received PT from Dublin office, at my request.
  • Everyone was good to him. They are about the health of others.
  • All employees were very nice & good to us.
  • Thank you for your services, your kindness, and being very knowledgeable, explaining each step to help me in healing.
  • Competent, courteous, concerned.
  • Very good.
  • Very pleasant and personable employees.
  • I will highly recommend Three Rivers Home Health of Milledgeville, Ga. I had very excellent care and attention from staff assigned to me.
  •  Complete satisfaction.
  • They are the best!
  • Excellent service & care
  • This home health is great. The nurse has always been so good to me. I am so thankful for them.
  • I really enjoyed the staff. everybody was very nice. I really hated when my time was up. I told them I was going to really miss them.
  • Loved the staff members who provided care. They were very pleasant and respectful.
  • Good care- friendly & caring.
  • Everyone was very polite and nice!
  • My 2nd time with 3 Rivers! I got very good care. All were good but Erin & Jeff are my favorites.
  • Excellent care was provided
  •  Very good care. Thanks
  • Learned a lot from staff
  • Great care!
  • Excellent care- physical therapist was terrific!
  • I was very pleased with the courtesy and professionalism.
  • Services were very good.  I would tell everyone one about you all. Thanks a lot.
  • Very good care.
  • Excellent care.
  • I was extremely pleased with the excellent care I received
  • They were good to me
  • All personnel from Three Rivers have been the most professional, nice & helpful and a credit to any company 100% of the time.
  • Couldn't have asked for any better care.
  • Rachel was very good.
  •  Nursing (Ginger) and therapy (Rachel and Chris) were excellent!
  • I have experienced some improvement in the amount of pain.
  •  Very friendly & helpful
  •  Very good care. Joanna & team were the best!!! Joanna was very efficient, very caring.
  •  Great care from everyone in this agency. Knowledgeable + professional at all times.
  •  Everyone was very professional.
  •  They are just as concerned in caring for me as earning for themselves.
  • I have used Three Rivers on numerous occasions and they have always been prompt, professional and courteous, and a pleasure to have in my home.
  •  They were very good and met my every expectations.
  • Nurse Cheryl has done a great job...Thanks
  • They were all very kind and good. Excellent!
  • I asked for them! This is the second time for them to help me in a year's time.
  • This was my 2nd knee surgery. I used Three Rivers with the 1st & requested them for the 2nd. Also asked for the same physical therapist.
  •  Very pleased with all from 3 Rivers.
  •  Great care!
  • All the people I had contact with were very professional & respectful.
  •  Everybody was so nice I was sad when they stop coming. Miss them.
  • Excellent
  •  They was very Good
  • Overall it was great care from everyone that came out to see me.
  • Three Rivers Home health is an "outstanding" agency. Ms. Angie + Ms. Jenny + their staff are providing me with the best.
  • I've used this agency before & I highly recommend them
  • Very pleased with your company
  •  Great group of folks. Very professional and friendly
  • I received excellent care and I could not walk, it was amazing how they helped motivate me to work hard.
  • They were great!
  • Most of care was given by Rachel very well pleased.
  • Great staff! We had a great friendly nurse-thank you.  My mother died during my treatment and your staff was great!
  • Suggestions on how to handle several mobility issues were excellent. The PT was superb.
  • Very good always
  • I enjoyed seeing Shan walk through the door. she made my day she's excellent!
  •  I will need surgery for knee replacement on my other knee probably next year and I will request Three Rivers again!
  • Great people!
  • They have real good nurses
  • They care about my needs and take a real interest.
  • I really appreciated physical therapist Shane. He was very good at his job.
  •  Very nice group
  • I got excellent care!
  •  I recieved the best care anyone could expect to get.
  • They were very good to me and very concerned. I would recommend them to anyone.
  •  Ryan, Leslie, Paula & Deana came to my home as therapists, but left as friends. They gave me back my independence & dignity!
  • The Best!
  • I would Love to have these agency again. They are the kind of people I Love, and can tell good people when I see them.
  •  Special at all times.
  • Great nurses & aides. Great with my dogs.
  •  They genuinely care and have great bedside manner!
  •  The care I received was excellent. If I ever was told I should go to the hospital for care. I would refuse, instead I'd call them.
  •  I'm so happy to be able to stay at home. I could not do that without their good care.
  •  I would like to thank everyone that has come contact with my son. Thank you for everything Three Rivers Staff has done.
  • I think everyone is very well knowledgeable.

Testimonials

  • They were all so very nice and knew what they were doing. Good people.
  • I was treated with courtesy & respect. They were all easy to talk to as well as understand.
  • Everything is taken seriously.
  • Excellent care from nurse and both P.T.'s.
  • Real good.
  • Nice and had respect for me and on time and call and let me know he was on the way.
  • A+
  • Very pleased.
  • Very courteous and excellent.
  • If I ever need the care of home health I would love to have the same workers to take care of me.
  • Always treated me with kindness and care.
  • Its wonderful. I'm very pleased.
  • Excellent!
  • All of the therapist that came to see me were great!
  • Excellent care. Friendly, polite, etc.
  • They were always concerned
  • Very satisfied, great people & very knowledgeable
  • Best people to explain how & why you need to work on recovery.
  • I would recommend it to anybody. It's the best one I've ever used.
  • Yes, the lady named Janetta that gives me my bath does the best job I have ever had. She washes between my fingers and toes.
  • Thank you for the home health care.
  • Excellent!
  • They were very prompt and kind, I could not ask for better care.
  • They are a very good they work with you when you're in pain or have doctors appointments to work around.
  • They are good to their patients
  • Keep up the good work! You were great.
  • I couldn't have had any better. They were all great!
  • The physical therapist was wonderful. I had several nurses & they were great & answered questions.
  • Excellent care from my nurse and the office.
  • Each nurse, PT, & PTA, was very nice to me.
  • Excellent!
  • Great people, great care!
  • Pleasant, friendly, knowledgeable health care providers!
  • The hospital contacted the agency, I got excellent care.
  • They were very nice and I want to thank them for what they did in helping me get through.
  • I was thoroughly satisfied thanks for your service.
  • Jason was my therapist, he was great. Would not be where I am not without his help.
  • Very satisfied. Providers always courteous and respectful.
  • Excellent care!
  • PT is great!!
  • All the home health providers were very good.
  • Everyone was very professional but at the same time acted in a family like surrounding. We were very pleased.
  • Everyone was very helpful and nice.
  • They were great especially Lisa.
  • Very good service, excellent personnel.
  • I was really please with the help I received and if I need the help again, I will certainly used this service again. Thank you!
  • My physical therapist was very knowledgeable.
  • Great!
  • Everyone was very caring.
  • This was my first time using home care. They are very caring and sweet.  I love them and thank them for all the help they provided.
  • Always professional, helpful, and courteous.
  • All personnel were very attentive and prompt. I'm very pleased with the care i received.
  • Rachel was great, we loved her and we will miss her dearly.
  • Very professional & caring.
  • Home health care was excellent!
  • Very good!!
  • Yvonne was excellent!! She is very patient and caring. We all fell in love with her. She was so very professional.
  • Cynthia has to be one of the best physical therapist out there. I would highly recommend your agency and staff to anyone.
  • I really did like all the ones came out.  Thumbs up! I miss them!
  • Thank you for helping me.
  • The greatest especially Casey, Ali, and Jenny.
  • Very much pleased with the Nurse and two Therapists.
  • Everyone was nice and kind and most of all patient.
  • They treated me like family, I truly miss my 3 Rivers nurses I think of them often daily!
  • Excellent!!
  • Everyone who came out was wonderful, caring, understanding & great!
  • Thanks!
  • The BEST possible!
  • Thumbs up!
  • I would like to say all the Three Rivers' people I know are very professional, caring people
  • The care I got from Three Rivers could not have been better.
  • Very good.
  • All the helpers were very polite. The helpers were great. I appreciate their help.
  • The therapist's have been very thorough with helping me get some use back in my arm & hand & movement in my foot and leg.
  •  All of the ones I had were very nice, and I was thankful for all four of them.
  • This was the first time ever using an Home Health Agency. It was a great experience. I would use this agency again. Loved my therapist.
  • They were so nice kind lovely every way. I will contact you when needed. Thanks, for you are a blessing to everyone in need.
  • Very good nurses.
  • Very prompt and respectful.
  • They are good and they help me.
  • Excellent nursing staff-We received PT from Dublin office, at my request.
  • Everyone was good to him. They are about the health of others.
  • All employees were very nice & good to us.
  • Thank you for your services, your kindness, and being very knowledgeable, explaining each step to help me in healing.
  • Competent, courteous, concerned.
  • Very good.
  • Very pleasant and personable employees.
  • I will highly recommend Three Rivers Home Health of Milledgeville, Ga. I had very excellent care and attention from staff assigned to me.
  •  Complete satisfaction.
  • They are the best!
  • Excellent service & care
  • This home health is great. The nurse has always been so good to me. I am so thankful for them.
  • I really enjoyed the staff. everybody was very nice. I really hated when my time was up. I told them I was going to really miss them.
  • Loved the staff members who provided care. They were very pleasant and respectful.
  • Good care- friendly & caring.
  • Everyone was very polite and nice!
  • My 2nd time with 3 Rivers! I got very good care. All were good but Erin & Jeff are my favorites.
  • Excellent care was provided
  •  Very good care. Thanks
  • Learned a lot from staff
  • Great care!
  • Excellent care- physical therapist was terrific!
  • I was very pleased with the courtesy and professionalism.
  • Services were very good.  I would tell everyone one about you all. Thanks a lot.
  • Very good care.
  • Excellent care.
  • I was extremely pleased with the excellent care I received
  • They were good to me
  • All personnel from Three Rivers have been the most professional, nice & helpful and a credit to any company 100% of the time.
  • Couldn't have asked for any better care.
  • Rachel was very good.
  •  Nursing (Ginger) and therapy (Rachel and Chris) were excellent!
  • I have experienced some improvement in the amount of pain.
  •  Very friendly & helpful
  •  Very good care. Joanna & team were the best!!! Joanna was very efficient, very caring.
  •  Great care from everyone in this agency. Knowledgeable + professional at all times.
  •  Everyone was very professional.
  •  They are just as concerned in caring for me as earning for themselves.
  • I have used Three Rivers on numerous occasions and they have always been prompt, professional and courteous, and a pleasure to have in my home.
  •  They were very good and met my every expectations.
  • Nurse Cheryl has done a great job...Thanks
  • They were all very kind and good. Excellent!
  • I asked for them! This is the second time for them to help me in a year's time.
  • This was my 2nd knee surgery. I used Three Rivers with the 1st & requested them for the 2nd. Also asked for the same physical therapist.
  •  Very pleased with all from 3 Rivers.
  •  Great care!
  • All the people I had contact with were very professional & respectful.
  •  Everybody was so nice I was sad when they stop coming. Miss them.
  • Excellent
  •  They was very Good
  • Overall it was great care from everyone that came out to see me.
  • Three Rivers Home health is an "outstanding" agency. Ms. Angie + Ms. Jenny + their staff are providing me with the best.
  • I've used this agency before & I highly recommend them
  • Very pleased with your company
  •  Great group of folks. Very professional and friendly
  • I received excellent care and I could not walk, it was amazing how they helped motivate me to work hard.
  • They were great!
  • Most of care was given by Rachel very well pleased.
  • Great staff! We had a great friendly nurse-thank you.  My mother died during my treatment and your staff was great!
  • Suggestions on how to handle several mobility issues were excellent. The PT was superb.
  • Very good always
  • I enjoyed seeing Shan walk through the door. she made my day she's excellent!
  •  I will need surgery for knee replacement on my other knee probably next year and I will request Three Rivers again!
  • Great people!
  • They have real good nurses
  • They care about my needs and take a real interest.
  • I really appreciated physical therapist Shane. He was very good at his job.
  •  Very nice group
  • I got excellent care!
  •  I recieved the best care anyone could expect to get.
  • They were very good to me and very concerned. I would recommend them to anyone.
  •  Ryan, Leslie, Paula & Deana came to my home as therapists, but left as friends. They gave me back my independence & dignity!
  • The Best!
  • I would Love to have these agency again. They are the kind of people I Love, and can tell good people when I see them.
  •  Special at all times.
  • Great nurses & aides. Great with my dogs.
  •  They genuinely care and have great bedside manner!
  •  The care I received was excellent. If I ever was told I should go to the hospital for care. I would refuse, instead I'd call them.
  •  I'm so happy to be able to stay at home. I could not do that without their good care.
  •  I would like to thank everyone that has come contact with my son. Thank you for everything Three Rivers Staff has done.
  • I think everyone is very well knowledgeable.
View All
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